Thinking about getting a new website? It’s understandable if you don’t know where to begin. What’s the first step? Who do you need to contact? Let us take the confusion away and guide you through the process from start to finish.
Our dedicated team is there from the very first step of getting your domain name or website’s address, to designing and developing your website, writing content and, lastly and most importantly, to getting your website in front of your customers through SEO, AdWords Management, Social Media and Email Marketing.
Unmatched Customer Support
We pride ourselves on our level of customer service and the ability to provide each of our clients with a dedicated account manager and ongoing technical support, and our ‘open door’ policy means you’re welcome to come in and speak with the team about your ideas. We’re just a phone call or email away from giving advice on your SEO strategy, possibilities for your site, helping you edit your website or even setting up an email account on your smart phone.
In fact, customer service is so important to us that we receive about 95% of our work through referrals or Word of Mouth.
Honesty & Transparency
We are honest and transparent with you, and if we feel we're not the right agency to help with your digital project, we'll let you know after the first meeting. Our SEO team won't take on more than 3-4 clients in the same industry and you'll never be overcharged for work done to your website. We charge on a pro-rated system so if we spend 12 minutes on the site, you only get billed for 12 minutes.
Many digital agencies make a lot of promises that they can’t deliver on. At e-CBD, our goal is to reach your goals and to make sure you understand what’s required to achieve them within your budget, timeframe and industry.
Experience & Integrity
e-CBD has been in business since 1997, and we’ve been committed to acting in the best interests of our clients for 20 years. We’re not here to upsell you something you don’t need. We have the skills and experience to know what will work for you in the online space and a professional team that know how to make it happen.