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Only a week and a bit ’til Christmas! We’re nearly there! Here’s the second last tip we’ll give you before Santa arrives, and it’s all about Google Analytics. What’s Google Analytics? Eek, well, if you don’t already know, it’s the … Continue reading

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Three weeks ’til Christmas! Woo-hoo! That means it’s time for our third set of tips for getting the most out of your website and online marketing activities. This time we’re talking Facebook. e-CBD’s top 5 social media tips for businesses … Continue reading

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You’ve been monitoring online sentiment, you’ve even started responding to negative content, but there’s still some lingering items on the search engine results page (SERP) that you’d rather not have your users see. Remove Negative Webpages From Your SERP It’s … Continue reading

Posted in Google Places, Insights, PR, Social Media, Social Media Monitoring, Strategy, Twitter, Word of Mouth | Tagged , , | Leave a comment

Four weeks ’til Christmas! Woo-hoo! That means it’s time for our second set of tips for getting the most out of your website and online marketing activities. This time we’re talking email. e-CBD’s top 11 tips for email marketing

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When someone praises your company or product, get in on the conversation. Thank them for their patronage and they’ll tell everyone how great your brand is.

Posted in Facebook, Google Places, Insights, PR, Social Media, Social Media Monitoring, Twitter, Word of Mouth | Tagged , , | 1 Comment

e-CBD’s expert advice on website stuff, Facebook and online marketing… What! It’s only five weeks to Christmas? Where did the year go? We were about to start desiging an e-CBD Christmas card to send to all our wonderful clients (like … Continue reading

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This week we’re going to go over how to monitor online sentiment, how to protect yourself from brand squatters, and what to do with your new data. Claiming Your Brand Register your brand as a trade mark. Register the most … Continue reading

Posted in Facebook, Google Places, Hot Tips, Insights, PR, Social Media Monitoring, Twitter, Word of Mouth | 2 Comments

How can Qantas recover from the recent grounding debacle? The numbers differ, but it’s safe to say that it personally affected well over 100,000 people when you include friends and family that were expecting a nice visit from someone flying … Continue reading

Posted in Case Studies, Facebook, Social Media Monitoring, Twitter, Word of Mouth | Tagged , , , | 1 Comment

There’s nothing worse than getting a bad product / service, complaining about it, and then getting the cold shoulder from the company that wronged you. By not having reputation management in place that company probably just lost you, all your … Continue reading

Posted in Facebook, Hot Tips, PR, SEO, Social Media Monitoring, Strategy, Twitter, Word of Mouth | 1 Comment

Introduction to Online Reputation Management You may have heard of reputation management before, but what about onlinereputation management? For those of you that might not know, online reputation management is basically the practice of monitoring what people are saying about … Continue reading

Posted in Google Places, Hot Tips, SEO, Social Media Monitoring, Word of Mouth | Tagged | 5 Comments